FAQ

1.  Does the villa include sheets and beach towels?
Yes.  Although our villas are considered "vacation homes", they really tend to be a cross between that and a hotel suite.  

Please note below additional amenities:
-Travel size shampoo, conditioner and body wash
-hairdryer
-dish soap and sponge
-toilet paper and paper towel

2.  When are check-in and check-out times?
Check In:  3:00pm 
Check Out: 11:00 

3.  If I do not have a rental car, how do we get around?
There are many bilingual local taxis in the area.  The average taxi cost is $8- $10. Also, there are shops and restaurants within a 10 minute walk down the beach!

4.  What are the best tours to do and how do I book them?
We offer a complimentary online concierge service to help plan your vacation before your arrival (that way you can be guaranteed availability for tours and will have more time to relax instead of worrying about making plans while you`re here)!   A non-refundable deposit is required to confirm your reservation which is payable in cash (or PayPal if $200 or more) upon check-in.  The remaining balance will be due the day of your tour.  Most companies accept credit cards, US dollars and colones.

5.  Do I need to bring local currency (Colones)?
No.  All transportation, restaurants and shops accept US Dollars or Colones.  

6.   What are the tipping standards? 
All restaurants add a 10% service fee to the bill.  If the service was excellent, you can leave more. For tipping the EOC staff, we believe in tipping as a reflection of the service...we will provide you with envelopes at the end of your stay so you can tip the staff accordingly (our staff includes housekeeping, maintenance, security and concierge).

7.  What is the easiest way to get groceries?
After a long day of travel, nothing is better than being welcomed to your villa with your fridge already stocked with food and drinks!  We offer a service we call "Stock the Fridge"...your online concierge will get your grocery and/ or bar list from you and everything will be ready for your arrival.  

8.  How do I get there?
Please click here to see our Directions to EOC, Manuel Antonio page.

9.  Are there restaurants within walking distance?
Yes!  There are many restaurants and shops within a 10 minute walk down the beach.  We recommend these places for breakfast or lunch.  For dinner, all the best restaurants are a 5-10 min taxi ride away and we are more than happy to let you know our favorite recommendations!

10.  Do I need to brush up on my Spanish before I get there?
Only if you want to!  Most everyone who works in the tourism industry (hotels, shops, restaurants, taxis, etc) in Costa Rica is bilingual, so you will have no problem getting by.  Locals always appreciate your effort to speak Spanish with them and will be excited to try and help you learn!  If you just know one phrase before coming here, it should be "pura vida" which is Costa Rica's motto...and if you don`t know what "pura vida" means yet, then you definitely have to come to Costa Rica to experience it for yourself!  

If you have more questions please feel free to contact us!!!